Ontel Products - Swivel Sweeper Max wont hold a charge for more than 45-60 seconds before it dies!!!!
I bought a Swivel Sweeper Max for my appartment for iight quick cleaning in between vacuuming. I also bought one for my grandmother as they are light and easy to use.
(she is older and has back problems so the size and weight of regular vacuum's are really tough on her. Any ways we got scammed because they do not work. Well actually they do get to about 50% power after charging for 24 hrs or more, but once you turn the sweeper on it starts at about half the power it had when i first bought it and quickly declines to the point where the brushes on the bottom no longer turn if it you gently place it on a carpet the strength and power are so weak and low.
They were $39.99 a piece and i can not find out the company who makes this products informantion. I no longer have the box so i cant return it so i want to call and complain straight to the company in hopes of sending this one back and gettting one that actually works seeing how i spent $80 of my hard earned dollars which is nothing to them but a lot to me and most of us on here.
Reason of review: Damaged or defective.
Monetary Loss: $80.
Preferred solution: i would like either a refund or to be able to send this defective product back and receive a working swivel sweeper. I also would be willing to have them send me a new battery for this product and try that first before sending the whole product back..
Ontel Products Pros: When it worked.
Ontel Products Cons: It stopped working, Wont hold a charge, Cant get any help from the company.
Location: Pawtucket, Rhode Island
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
I have one too. You are NEVER to charge the battery for more than 5 hours.
Set a timer for 5 hours. more than this and it ruins battery.
I have had mine several years, gears have now wore out but battery still works as new. ANYONE complaining about battery have ruined their battery through overcharging!